Last updated: July 15, 2025
We are Foxsolution GmbH ("Company", "we", "us", or "our"), registered in Germany at Fenngasse 13, Leinburg 91227. VAT ID: DE358532253. We operate the website https://www.foxsmarthomedesign.foxsolution.net/ (the "Site") and related services (collectively, the "Services").
Contact:
Phone: 0176 3114 8340
Email: backoffice@foxsolution.net
Address: Fenngasse 13, Leinburg 91227, Germany
By using our Services, you agree to these legally binding Terms and Conditions ("Terms"). If you do not agree, you must not use the Services.
We may update these Terms, with changes effective upon posting the revised version on our Site. Continued use after updates constitutes acceptance. Minors must have parental consent to use the Services.
Our Services
Intellectual Property Rights
User Representations
Purchases and Payment
Refund Policy
Prohibited Activities
User-Generated Contributions
Third-Party Websites and Content
Services Management
Privacy Policy
Term and Termination
Modifications and Interruptions
Governing Law
Dispute Resolution
Disclaimer
Limitations of Liability
Indemnification
Electronic Communications
Miscellaneous
Contact Us
The Services are not intended for use in jurisdictions where they would violate local laws. Users accessing the Services from other regions are responsible for compliance with local regulations.
We own or license all intellectual property in our Services, including content, designs, software, and trademarks ("Content"). You are granted a non-exclusive, non-transferable, revocable license to use the Services and Content for personal or internal business purposes only.
You may not copy, reproduce, distribute, or exploit Content without our written permission. Requests for use can be sent to backoffice@foxsolution.net.
Submissions: Any feedback or suggestions you provide become our property, and we may use them without compensation.
By using the Services, you confirm:
You have legal capacity and agree to these Terms.
If a minor, you have parental consent.
You will not use automated means (e.g., bots) or engage in illegal activities.
All information you provide is accurate and current.
We accept payments via PayPal. You agree to provide accurate payment information and update it as needed. Prices are in Euros, including applicable sales tax. We may change prices or refuse orders at our discretion.
All sales are final, and no refunds will be issued unless required by applicable law (e.g., EU consumer rights for distance contracts, allowing a 14-day withdrawal period for certain purchases). Contact us at backoffice@foxsolution.net for withdrawal requests.
You may not:
Use the Services for unauthorized purposes or in violation of laws.
Collect data or content systematically without permission.
Interfere with security features or disrupt the Services.
Post harmful, illegal, or misleading content.
Use the Services for competing commercial endeavors.
If you submit content (e.g., comments, feedback), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and distribute it. You confirm that your contributions:
Do not infringe third-party rights.
Are accurate and not misleading.
Comply with applicable laws and these Terms.
The Services may link to third-party websites or content. We are not responsible for their accuracy, privacy practices, or availability. Use them at your own risk.
We may monitor the Services, restrict access, or remove content to ensure compliance with these Terms or applicable laws.
Our Privacy Policy, available on the Site, governs data collection and use. By using the Services, you consent to data processing in Germany.
These Terms apply while you use the Services. We may terminate or suspend access for any reason, including breach of these Terms, without notice.
We may modify or discontinue the Services at any time without notice. We are not liable for any resulting loss or inconvenience.
These Terms are governed by German law, excluding the UN Convention on Contracts for the International Sale of Goods. EU consumers may also benefit from local consumer protection laws.
Informal Negotiations: Disputes must first be negotiated informally for 30 days.
Binding Arbitration: Unresolved disputes will be settled by arbitration under the European Court of Arbitration rules in Nürnberg, Germany, in German, using German law.
Exceptions: Disputes involving intellectual property, theft, privacy, or injunctive relief may be resolved in court in Nürnberg, Germany.
The Services are provided "as is." We disclaim all warranties, express or implied, including for accuracy, fitness for purpose, or non-infringement. We are not liable for third-party content or services.
Our liability is limited to the amount you paid us or €100, whichever is less, except where prohibited by law (e.g., EU consumer rights). We are not liable for indirect, consequential, or punitive damages.
You agree to indemnify us against any claims arising from your use of the Services, breach of these Terms, or violation of third-party rights.
You consent to electronic communications (e.g., emails, online forms) and electronic signatures, which satisfy legal requirements for written communication.
These Terms constitute the entire agreement between you and us. We may assign our rights, but you may not. If any provision is unenforceable, the remaining provisions remain valid.
For complaints or inquiries:
Phone: 0176 3114 8340
Email: backoffice@foxsolution.net
Address: Foxsolution GmbH, Fennga